Solutions · Legal
Every prospective client call, captured and on the record
For a law firm, an unanswered call is a client who called the next firm on the list. GTalk2VoIP captures every enquiry with recorded, transcribed intake and routes matters to the right practice group.
Sound familiar?
Enquiries arrive outside office hours
People call about urgent matters in the evening and at weekends, exactly when nobody is at the desk.
Intake quality varies
Hurried notes miss names, dates and matter details that the engagement depends on later.
Records need to hold up
Client communications may need to be produced, verbatim, long after the call.
How legal teams run it
AI intake that never closes
Collects the caller's details, matter type and urgency in a structured record, around the clock.
Practice-group routing
Family, commercial, conveyancing: callers reach the right group without a transfer chain.
Recording with retention policies
Encrypted recordings and transcripts, retained on your schedule, exportable when required.
Matter-system integration
Push every call, transcript and recording into your case-management system via the API.
Getting started
- 1
Map your practice groups
Set up routing for each matter type and its on-duty staff.
- 2
Script the intake
Define exactly what the AI collects before a matter reaches a lawyer.
- 3
Set retention
Choose how long recordings and transcripts are kept, per policy.
See it on your own traffic
The 14-day trial includes everything on this page. Set it up yourself in an afternoon, or walk through your setup with an engineer first.